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Premium Swag
Stellar Service
Fanatical follow-through
Consistently rated 9.8 out of 10 for excellence in service
Welcome To
Lasting Impressions
“Janet and the Lasting Impressions team truly have provided me with white-glove service. We discuss my vision and Janet comes back with the most thoughtful recommendations. Our members still talk about the amazing custom swag box Janet put together for us. Please go to Lasting Impressions for all your gift and swag needs...they are simply the best at what they do!”
DIRECTOR US EAST, ENTREPRENEUR’S ORGANIZATION
Hi, I'm Janet McNaughton, President of Lasting Impressions. I am here to make your life easier by helping you select the perfect apparel and promotional products to elevate your brand.
Since 1996, I have served B2B professionals just like you, to create swag that is both cherished and retained. I believe branded merchandise isn't just about promoting a logo—it's about creating lasting connections and emotional experiences. My role is to transform promotional products into memory hooks that represent the experience you want your brand to be remembered for. Together, let's make your brand shine and create unforgettable moments for the people who matter most to your business.
Janet McNaughton
President, Lasting Impressions
100% Guarantee
We are dedicated to making you the hero! Our commitment to Stellar Service, Premium Products, and Fanatical Follow-Through ensures your peace of mind every step of the way. You can look forward to:
STELLAR SERVICE
Expect prompt, personal attention with a smile. We will listen to you and understand your goals.
PREMIUM PRODUCTS
We partner with A-rated manufacturers who are independently certified for product safety, quality, social compliance, and environmental stewardship. You can trust that the promotional products we offer are of the highest quality and integrity.
FANATICAL FOLLOW-THROUGH
Imagine consistent, delightful communication before, during, and after each project. We have a “sunset policy” to ensure timely communication. This means all emails and phone calls are responded to on the same business day. Proposals and quotes are sent to you within two business days.
In addition, our seamless ordering process ensures that your brand is always correct. We proof every order with you before production, guaranteeing you receive the correct product, in the right color, with your logo decorated accurately – every time, on time.
Testimonials
Read how we have helped professionals, just like you, become heroes to their employees and customers. Our clients consistently rate us 9.8 out of 10!
RECEIVE MORE
Our goal is to serve you for life by making every project we partner on special and appreciated. As your marketing partner, I want to become someone you feel you know and trust. Beyond the product, I will strive to be an extra sounding board, perspective, and pair of hands working towards your goals.
As part of our work together, you will receive educational and inspirational resources featuring business best practices, marketing strategies, and product recommendations.
From The Blog
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Sign Up For Our Blog
Hello! We are glad you found us. This is your invitation to join the Lasting Impressions community. Subscribe to our blog and receive inspiration, innovation, and strategic marketing solutions. ...
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Gratitude Builds Loyalty
Be First In Their World™ The thank-you that matters most is the one nobody was expecting. In 2013, an airline called WestJet tried something. As passengers waited to board, a screen lit up with ...
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People Remember How You Made Them Feel
People Remember How You Made Them Feel Be First In Their World™ Products are temporary. The feeling they carried isn't. A few winters ago, a blizzard shut down the Northeast. An 89-year-old man...
Case Studies
Case Studies
We tackle the business issues you face most, sharing "next practices" solved by strategic branded merchandise in our blog. New product ideas and decoration techniques are featured here too. To understand how Lasting Impressions has served businesses just like yours, please view our case studies.
Trade Show
Make It More! Developing a clever theme for the total trade show was our strategy to engage trade show attendees and optimize ROI. Learn how we did it... read more
Wear Your Brand
When you provide employees and customers with branded apparel, they instantly become mobile billboards for your brand. Gain endorsement and marketing reach with apparel...
read more
Cross Sell
We identify all pillars of our client’s profitability and then create marketing tools to drive revenue across every business unit. Discover how to increase share of wallet with cross sell strategies...
read more